1. Shipping Locations:
- We ship across all locations within India.
2. Shipping Methods and Carriers:
- Domestic: We use DTDC and Delhivery for deliveries across India.
3. Shipping Costs:
- Shipping costs are calculated based on the destination and weight of the package.
- There are no free shipping options.
4. Order Processing Time:
- Orders are processed within 24 hours of placement, excluding Saturdays, Sundays, and holidays.
5. Delivery Timeframes:
- Domestic deliveries typically take 3-6 days.
- Special destinations or special cases may take longer.
6. Packaging:
- All items are carefully packaged to avoid breakage.
- Fragile items receive triple-layer packaging for extra protection.
7. Tracking and Notifications:
- Tracking numbers and website details for tracking will be provided to customers.
8. Shipping Restrictions:
- No product restrictions for shipping.
- Destination restrictions are checked based on the provided pin code. Services are available for all major pin codes.
9. Customs and Duties (International Shipping):
- Customs and duties, if any, will be paid and reimbursed on an actual basis.
10. Shipping Issues and Delays:
Our dedicated team handles delays or lost packages and resolves complaints
from customers.
11. Returns and Exchanges:
Shipping costs apply once an item is dispatched, regardless of delivery status. – If a
customer returns an item, return shipping charges will apply.
12. Customer Support:
Customers can contact our helpdesk for any shipping issues.
13. Policy Updates:
Customers will be informed of policy changes through our website